Re: Selecting and Displaying Spool and Output Requests - SAP Printing Guide (BC-CCM-PRN) - SAP Library

According to SAP Note 1118231, GUI use (GUI transactions) are only for is only supported for administrative tasks

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But the Output Controller text on the SAP page:

http://help.sap.com/saphelp_crm700_ehp01/helpdata/en/73/69ef1155bb11d189680000e829fbbd/content.htm?frameset=/en/c3/cc154219fce12ce10000000a1550b0/frameset.htm

starts with: “Every user can manage his or her own spool and output requests in the Output Controller. You can call the output controller with transaction SP01 or by choosing System ® Services ® Output Control.”

If business users should only use WebClient environment, how will they call SP01?

They should logon to GUI use there come transactions and from there call WebClient for the rest of the transactions?

Because my idea is that they should only use the web logon, and some things that are missing could be called by Transaction Launcher. Is this a Transaction Launcher case? The text doesn’t give me that ide.