Hi
In some cases we do make to order PO where the Sales Order generates the PO. In some case however a customer may order a core item (not a make to order) but we do not have it in stock - only on order from China which can take a minimum 6 weeks but is often subject to delays.
The purpose is to give the customer a weekly update in the form of a query so we can inform the customer of the current expected delivery date of every item they have on order - this may be spread across multiple sales orders or just one. In some cases it may be make to order items where a PO is linked to their sales order and in some cases it may not be a linked PO.
I hope this is clearer. Thanks
Geoff