The question re. database may be crucial. See the following KBA:
1621593 - Crystal Reports 2011 crashes when trying to link tables in DB2 iSeries
Other than that, the suggestion from Dell is excellent. Unless you have an S user ID you will have to contact sales do get the latest updates (866-681-3435).
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- Ludek
Senior Support Engineer AGS Product Support, Global Support Center Canada
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