Hi Nick,
Are using any custom planning book or standard planning book snp94?
OK whatever it is, do you see the forecast quantity appear in the total demand key figure? I believe you do as CTM is planning for this demand.
So, heuristic should also plan for this demand. As per your comment.. "Now when i run heuristics it is not even identifying this demand . " Why do you think so? that Heuristic is not picking this demand? I mean you do see the demand in the total demand key figure in your planning book, right? And you are running heuristic interactively. Does the logs shows 'total no. of demand' as 'zero'?
If so you need to check your fore cast horizon. If your forecast falls within this period then it wont be considered as a part of the total demand. (But, again you said that CTM did plan for this forecast/demand).
Anyway check the t-lane for this product for the plant/dc/customer. There should be a valid t-lane. Then re-initialize your planning area and run the LC consistency check.
Now take your planning run (CTM/Heuristic).
Please do update us your findings.
Thanks,
Satyajit