Hello!
I had a similar problem
I wont update SAPJVM 4.1 and recieve error:
Cannot install and start service for instance 0 on host <hostname>.
Could not run OS process sapstartsrv.exe for action install service.
Could not start process <drive>:\usr\sap\<SID>\DVEBMGS00\exe\sapstartsrv.exe.
Error while executing process
<drive>:\usr\sap\<SID>\DVEBMGS00\exe\sapstartsrv.exe.
java.lang.NullPointerException: null
java.lang.NullPointerException
I create incident in SAP Support and received a reply:
Please use the attached PreComponentDeployModule.xml to replace the
current PreComponentDeployModule.xml under the path
..\SUM\sdt\config\usecases\modules\
To do that:
- stop SUM tool (GUI and SL Controller service)
- replace the original file at ..\SUM\sdt\config\usecases\modules wit
the modified version(attached)
- start SUM tool again and proceed
It helped for me.