Hi,
Please refer below the RSP functionality.
The remote support platform for SAP Business One includes the following functionality:
- Protection of SAP Business One installationsAlerts local SAP Business One key users and administrators about events requiring attention, such as low disk space, old database backups, and so on.
- Proactive supportMonitors the SAP Business One landscape and creates and uploads incident reports when issues are identified that require the attention of SAP support.
- Maintains performanceRegularly backs up configured databases and restores the latest database backup upon user request.
- Correction of known database inconsistenciesRegularly scans company databases and fixes any inconsistencies upon user request.
- Downloads of software updatesRegularly checks for updates to SAP Business One and the remote support platform for SAP Business One, and can automatically download and install updates.
- Uploads of content to SAP Support or partnersUploads company databases, files, and SAP Business One log files to SAP Support or partners.
Hope helpful.
Thanks & Regards,
Nagarajan