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Re: Access Denied for Self Services after Transport

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Hi Girish,

 

As Keith said, simply reassigning the access controls for self-service on the respective task will fix the issue.

 

If you want to do it through table MXP_TaskAccess, following is the way.

 

1. Get the Task ID of the self-service task.

 

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2. Login to the Identity center database with user mxmc_admin and corresponding password.

 

3. Execute the following select query with the self-service taskid ( task id from step 1).

 

    select * from MXP_TaskAccess with(nolock) where TaskId=<yourtaskid>

 

4. Check the value of the column TargetMskey for the self-service task.

 

    The value should be '0'. If you find the value is NULL, update the value to 0.

 

6. UPDATE MXP_TaskAccess SET targetmskey=0 WHERE TaskId=<yourtaskid>

 

All the best !!

 

~ Krishna.


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